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Return & Exchange

Return & Exchange
If you are not happy with your purchase, you can return and get a refund or exchange to other items or size. Item needs to be returned within 10 days after you receive it.

To return the item you need to know:
- The item/s complete presentation (in the form in which you received it)
- Never been worn
-We must first ensure that the returned item is in excellent condition, not worn, with tags available,then Jiniy-Shop.Com will return your money in full amount.

If you want to exchange or refund for the items, you should contact us before return. We will not accept the unauthorized return.

Please allow up to 5-7 business days to process your return from the time it reaches our warehouse. If you need an immediate replacement, we recommend that you place a new order and request a refund of the original order separately.

We are not liable for lost or untraceable packages. When returning any items to Jiniy-Shop.Com, please use postal delivery confirmation or tracking number.

We reserve the right to deny credit or replacements and charge the costumer for parts and labor if the products returned are deemed satisfactory or non-defective.

Costumers must obtain a memo by contacting Customer Service. After you will accept the authorized return, We will give you the address to which to send the item/s.